Ombudsman Ontario

The Ontario Ombudsman takes complaints and investigates matters related to services for children and youth, from developmental, health, social and educational programs to those related to the youth justice system.

Public education matters: daycare, early childhood education, schools and OSAP.

  • By phone: 416-586-3300 or 1- 800-263-1830
  • Online complaint
  • Email: info@ombudsman.on.ca
  • In writing: Office of the Ombudsman of Ontario, 483 Bay Street,10th floor, South Tower, Toronto, ON M5G 2C9

Children and Youth Unit answer questions, provides information about the rights of children and youth, and handles complaints and investigations related to children’s aid societies, residential licencees, and services provided under the Child, Youth and Family Services Act, 2017.

  • By phone: 416-325-5669 or 1-800-263-2841
  • Online complaint
  • Email: cy-ej@ombudsman.on.ca
  • In writing: Office of the Ombudsman of Ontario, Children and Youth Unit, 401 Bay Street, Suite 2200, Toronto, ON M7A 0A6

School Advocacy.ca

This website gives information to parents to support advocacy for children in Ontario public schools. It has tips and strategies to help parents ensure the school is meeting their child’s education needs.

Pro Bono Ontario – Education Law

A project of Pro Bono Ontario which provides pro bono (free) lawyers for familes with limited means in the area of education law for children.