What if I am 16 or 17 years old?

Starting Jan 1, 2018: A young person who is under the age of 18 can contact a Children’s Aid Society (CAS) if they are at risk of harm or facing harm. Harm can be physical, emotional, sexual harm, or neglect. It is new that 16 and 17 year olds who are not already getting help […]

Who deals with landlord-tenant disputes?

Most rental units are covered by the Residential Tenancies Act, 2006 (RTA) and tenancy disputes will be dealt with by the Landlord and Tenant Board. The RTA sets out the rights and responsibilities of landlords and tenants. Rental units that are not covered by the RTA are subject to contract law (the agreed-upon terms between the people […]

Finding housing

It is difficult finding affordable housing in Ontario. You should get the help of a housing worker to support you in your search, and explore options in supportive or co-op housing. The housing worker may also assist you to apply for different subsidized housing programs, depending on your needs. Discrimination by potential landlords is a […]

Is my rental unit covered by the RTA?

While most rental units are covered by the RTA, it does not apply in a number of situations, including, but not limited to where: you are required to share a bathroom and/or kitchen with the owner, or certain family members of the owner; your unit is used on a temporary or seasonal basis (e.g. motel); […]

What are my landlord’s responsibilities under the RTA?

A landlord must: supply vital services – fuel, hydro, gas, hot and cold water. In Toronto, units must be heated to a minimum of 21 degrees Celsius maintain residence in a good state of repair · comply with local health, safety, and property standards and bylaws upon request, provide receipts for payment (free of charge) […]

What if my landlord does not meet their responsibilities?

Collect any evidence of the wrong-doing that you have experienced, including any discriminatory conduct – for more information see the wiki section on Evidence Tips. If you are negotiating with your landlord, get the help of your housing worker, if you have one. Make a report to the Inspection and Enforcement Branch of the Ministry […]

What are my responsibilities under the RTA?

Pay rent on time Keep your unit clean Report maintenance or repair problems Repair or pay for damage you caused in a timely way NOT to interfere with the reasonable enjoyment of the landlord’s or other tenant’s use of the property NOT to perform illegal actions on the premises If you do not meet your […]


A landlord must follow certain rules and procedures for eviction. They must either reach an agreement with you, or get an order from the Landlord and Tenant Board. If a landlord wants to evict you, they must serve you with the proper notices. You have a right to remedy your wrongs or have a Tribunal […]

What happens when my rental agreement ends?

Unless your landlord has grounds for an eviction, you do not have to move out or sign a new agreement at the end of the lease term. The rental agreement is automatically renewed on a month-to-month basis (if rent is paid monthly) or a week-to-week basis (if rent is paid weekly). The same terms of […]

Can my landlord lock me out or seize my belongings?

In most cases, it is illegal for your landlord to lock you out or take your belongings. Your landlord cannot lock you out or take your belongings even if you didn’t pay your rent, broke a tenant law (e.g. you made excessive noise, dealt drugs in your unit) or broke one of the landlord’s rules. […]