Steps to Justice

Step-by-step on-line information about common legal problems that people experience in family, housing, employment and other areas of law.

Trans Life Line

Trans Lifeline is a non-profit dedicated to the well-being of transgender people. The toll-free hotline is staffed by trans people for trans people. Trans Lifeline volunteers are ready to respond to whatever support needs members of the trans community might have.

Phone: 1.877.330.6366

Justice Trans

Justice Trans is a not-for-profit aimed at increasing access to justice for the transgender community across Canada.

Justice Trans’ vision is to be the most up-to-date mobile phone application and website offering legal information about transgender rights across Canada, fostering an environment where transgender Canadians are increasingly aware of their legal rights in the face of an ever-changing legal environment.

Visit the website and download the app!

Native Youth Sexual Health Network (NYSHN)

NYSHN is an organization by and for Indigenous youth that works across issues of sexual and reproductive health, rights and justice.

It is an LGBTQ-affirming space that offers resources such as a free ‘Two Spirit Resources Directory,’ ‘Healthy Sexuality & Fighting Homophobia and Transphobia’ the first national campaign for First Nations youth to fight homophobia and transphobia, as well as a ‘Two Spirit & Indigenous LGBTQQIA Mentors, Elders & Grandparents Support Circle.’

Ombudsman Ontario

The Ontario Ombudsman takes complaints and investigates matters related to services for children and youth, from developmental, health, social and educational programs to those related to the youth justice system.

Public education matters: daycare, early childhood education, schools and OSAP.

  • By phone: 416-586-3300 or 1- 800-263-1830
  • Online complaint
  • Email:
  • In writing: Office of the Ombudsman of Ontario, 483 Bay Street,10th floor, South Tower, Toronto, ON M5G 2C9

Children and Youth Unit answer questions, provides information about the rights of children and youth, and handles complaints and investigations related to children’s aid societies, residential licencees, and services provided under the Child, Youth and Family Services Act, 2017.

  • By phone: 416-325-5669 or 1-800-263-2841
  • Online complaint
  • Email:
  • In writing: Office of the Ombudsman of Ontario, Children and Youth Unit, 401 Bay Street, Suite 2200, Toronto, ON M7A 0A6

LGBT Youth Line

The LGBT Youth Line Mission:

“The Lesbian Gay Bi Trans Youth Line exists to provide service for youth, by youth that affirms the experiences and aspirations of lesbian, gay, bisexual, transsexual, transgender, 2-spirited, queer and questioning youth in Ontario. Working within an anti-oppression and anti-racist framework, we provide leadership opportunities, outreach, confidential peer support and referrals by telephone, texting and online.”

Youth Line is a toll-free Ontario-wide peer-support (for youth by youth) service.  Youth Line’s number will not show up on a phone bill.

Sunday to Friday, 4:00PM to 9:30 PM.

Egale Youth OUTreach Counselling Centre and Drop In

A mental health and housing support centre for LGBTIQ2S youth up to 29 years of age. On-sight counsellors and peer support workers offer same-day and appointment-based services, case management, crisis response, and ongoing support. Tokens are available to those who access services.

Location: 183 Carlton Street (stayed tuned for potential address change)

Phone: 1.416.964.7887 ext. 9

Outside of Toronto, counselling over the phone and referrals: 1.844.443.4253 (1.844.44-Egale)


LGBTQ Rights in Schools by CCLA and CCLET

The Canadian Civil Liberties Association (CCLA) is a national organization that was constituted to promote respect for and observance of fundamental human rights and civil liberties, and to defend, extend, and foster recognition of these rights and liberties. The fight against abuse of state authority has not always won popularity contests for CCLA, but the Association has been a leader in protecting our fundamental freedoms, and has earned widespread respect for its principled stands on such issues as censorship, capital punishment, and police powers.

Click here to download their Information Guide to LGBTQ Rights in Schools designed for students, allies and teachers; created by CCLA and the Canadian Civil Liberties Education Trust (CCLET).

Need Help Now (social media)

If you (or a friend, peer or sibling) have been involved in a self/peer exploitation incident (otherwise known as “sexting”), we are here to help. This site provides you with guidance on steps you can take to get through this.  This website includes information on what steps you can take to have on-line content removed, how to deal with others, getting help, coping and reporting.

The Canadian Centre for Gender & Sexual Diversity

The Canadian Centre for Gender and Sexual Diversity (CCGSD), formerly known as Jer’s Vision, promotes diversity in gender identity, gender expression, and romantic and/or sexual orientation through services in the areas of education, health, and advocacy.

Check out their programs, campaigns, events, awards & scholarship opportunities. Notably CCGSD is a proud leader in the International Day of Pink ( engaging people to wear pink and run programs that stand up to bullying.